omni-channel

Jan Kniffen of J. Rogers Kniffen Worldwide was a guest on CNBC's "Squawk Box" segment to discuss the fate of department stores and where the competitive pressures are really coming from. Kniffen started off by pointing out that Amazon.com, Inc. (NASDAQ: AMZN)'s business has seen a 27 percent growth...

Shares of omni-channel retailer Macy's, Inc. (NYSE: M) have been on a continuous bull run over the last five years, up by over 228 percent. However, contrary to popular opinion, much of that growth hasn’t come from the company’s brick and mortar stores, but rather through its e-...

Kimberly Greenberger of Morgan Stanley is expecting Macy's, Inc. (NYSE: M) to deliver an out-performance fourth quarter due to easy comparisons, compelling strategies and a superior omni-channel network. "We are increasingly convinced that Macy's has the merchandise, infrastructure...

It's the end of an era, in more ways than one, when a retailer closes down their flagship store in a major city. But the decline of brick-and-mortar retail outlets, experts say, is just the latest evolution in how both retailers and consumers are approaching each other – both in person and online...