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TDCX: Global CX Leader Announces Exciting New Center
Monday, February 6, 2023 - 9:54am | 189TDCX Inc. (NYSE: TDCX) is a leader in global customer experience (CX) solutions. The company helps blue chip and technology companies deliver the best customer service possible by leveraging hyper personal, seamless digital solutions for its clients. The company just announced the launch of its...
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68% Of Customers Abandon Fintech Services Over Lengthy KYC Guidelines – Could Outsourcing Customer Experience Services Be The Solution?
Thursday, February 2, 2023 - 9:23am | 950Fintech (financial-technology) is helping reshape the financial industry in a myriad of ways. It has made the world of banking far more accessible. For instance, you can now open a bank account online without the need to visit a bank. It has also simplified the process of making payments. You can...
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TDCX Continues To Expand. This Time, It's Turkey.
Monday, January 23, 2023 - 9:32am | 257Sophie Chelmick, SVP, EMEA of TDCX Inc. (NYSE: TDCX), was recently interviewed by Benzinga. TDCX provides CX solutions to some of the largest companies in the world. The company recently expanded operations with a new campus in Turkey. The decision was made due to the rapidly growing demand from...
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How Customer Experience Can Make Or Break Sales
Thursday, January 19, 2023 - 9:45am | 997The festive season is over, but it would seem the season for online shopping is neverending. The number of online shoppers continues to rise. The global e-commerce market was worth $13 trillion in 2021 and is expected to rise to as much as $55 trillion within the next five years, growing at a...
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TDCX Is Recognized With Prestigious Award
Thursday, January 12, 2023 - 9:07am | 198TDCX, Inc. (NYSE: TDCX), a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, was recently awarded the Enterprise Business Award at the 2021 and 2022 Singapore Business Awards. This prestigious award is given to a Singapore-headquartered business...
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TDCX: This Leading CX Company Is Expanding In A Key Market
Monday, January 9, 2023 - 9:13am | 196TDCX, Inc. (NYSE: TDCX), a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, announced recently it is opening a new office in Iloilo in the Philippines. This latest move from the rapidly growing company will help it better serve the booming...
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TDCX Inc. Launches Foundation Focusing On Digital Inclusion
Monday, December 19, 2022 - 8:50am | 653Information technology (IT) has become a crucial component in all sectors of society and the economy. With the internet becoming a part of daily life, digital literacy for everyone is more critical than ever. Today, many basic services such as healthcare, education and banking are...
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Automate The Boring Stuff With FLASH Hire? How This Artificial Intelligence-Driven Platform Says It Wants To Simplify Screening And Hiring Processes
Friday, December 16, 2022 - 9:39am | 625A new storm is seemingly blowing in the post-COVID era. As more companies recover from the financial impacts of the global pandemic, the demand for qualified and skilled workers has soared. Recruiting new talent in an organization is one of those processes that can often be easier said than done....
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TDCX Rolls Out Offices In The Philippines And Turkey To Meet Growing Demand For Customer Experience Solutions
Wednesday, December 14, 2022 - 9:26am | 877In an era where everything seems to be instant, customers are looking for a convenient and immediate experience at every touchpoint where they interact with brands. Outsourced customer experience (CX) has become a go-to service for businesses looking to meet the needs of such customers. The global...
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Meet TDCX: A Leader In Customer Experience In The Digital Age
Wednesday, November 16, 2022 - 12:02pm | 151Byron Fernandez, CIO and EVP of TDCX Inc. (NASDAQ: TDCX) Malaysia and India, was recently interviewed by Benzinga. TDCX is an award-winning digital customer experience solutions provider for a diverse set of clients across many sectors and spanning the globe. The company says it provides...
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British Standards Certifies TDCX's Carbon Footprint Reporting
Thursday, September 22, 2022 - 9:18am | 562Countries around the world have teamed up to find solutions to climate change. Over 120 delegates from nations around the world meet at the Conference of Parties (COP) each year to review the implementation of the United Nations’ framework convention on climate change. Big Companies...
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How Customer Service Helps In Fueling The Growth Of The Global Digital Economy
Monday, September 19, 2022 - 8:32am | 770The internet is seemingly a sea of endless opportunities. Scores of businesses have shifted their operations online, and many others migrate every year. While companies that relied on offline trading suffered heavily during the pandemic, online businesses became even larger as customers...
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Tourism And Hospitality Industry Experience Surge After Travel Restrictions Lifted — And This Company Says It Aims To Help The Sector Recover
Thursday, September 15, 2022 - 9:07am | 597Travel and tourism is one of the large industries of the world, with a market revenue projected to reach $637.7 billion this year. The industry suffered a major blow in 2020 as a result of travel restrictions and lockdowns aimed at containing the spread of COVID-19, forcing people around the world...
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The Rise Of Trust And Safety On Social Media Platforms And Marketplaces
Tuesday, July 19, 2022 - 8:44am | 915Information technology has brought significant changes in society, driving the world from the industrial age into the new era of the digital age. The internet has disrupted the retail, energy, education and healthcare industries, among others — and its innovation extends to the way people...
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Text Messages Versus Other Forms Of Communication: What Consumers Prefer Most May Surprise You
Monday, July 11, 2022 - 9:55am | 752More than 83% of the world’s population — 6 billion people — use smartphones, a figure expected to rise sharply as evidenced by the 73.9% increase in smartphone users from 3.7 billion in 2016. Time Spent On Mobile Devices In 2019, U.S. consumers spent more time with their...