customer relationship management

Workplace messaging platform Slack was acquired by Salesforce.com Inc (NYSE: CRM) in July 2021. One year after the acquisition, the company is announcing its first pricing increase since its launch in 2014. What Happened: Slack announced pricing changes for its Pro customers and several updates to...

Customer relationship management and software-as-a-service giant Salesforce.com Inc (NYSE: CRM) reported first-quarter financial results after market close Tuesday. Here are the key highlights. What Happened: Salesforce reported first-quarter revenue of $7.41 billion, up 24% year-over-year. The...

Cloud communication software maker Twilio Inc (NYSE: TWLO) beat earnings estimates for the third-quarter — reported after market close Monday. Twilio's Q3 revenue grew 51.8% year-over-year to $447.97 million, handsomely beating consensus by $38 million....

HubSpot unveiled several new products and upgrades to existing products at its annual Inbound Conference on Tuesday.  What Happened: HubSpot Inc (NYSE: HUBS) is launching a new end-to-end sales hub that it hopes will simplify customer relationship management for middle market companies....

It's almost that time of year. The 2017 Benzinga Global Fintech Awards is a competition to showcase the companies with the most impressive technology that are paving the future in financial services and capital markets. To get you prepared for this year's awards, Benzinga...

San Francisco-based global cloud computing company, Salesforce.com (NYSE: CRM), best known for its customer relationship management (CRM) software, said it planned to open three data centers in Europe between now and 2015. The company said its first European data center would open in the U.K....